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Planning to Implement Service Management (IT Infrastructure Library) Planning to Implement Service Management (IT Infrastructure Library) by Vernon Lloyd,etc.

Planning to Implement Service Management (IT Infrastructure Library)

by Vernon Lloyd,etc.


ISBN 13: 9780113308774

Format: Paperback (222 pages)
Publisher: Stationery Office Books
Published: 09 Apr 2002

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ITIL Service Design ITIL Service Design by Colin Rudd,Vernon Lloyd

ITIL Service Design

by Colin Rudd,Vernon Lloyd


ISBN 13: 9780113310470

Format: Paperback (345 pages)
Publisher: TSO
Published: 30 May 2007

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